API Integrations
Built by 10XYour systems, actually connected — marketplaces, accounting, logistics, CRM — with data flowing one way: correctly.
Designed, engineered and documented by the 10X team. You own the outcome; we own the build.
The problem
Orders are re-keyed from the marketplace into accounting. Stock levels drift between systems until a customer finds the discrepancy. The “integration strategy” is a CSV export and a person who remembers to run it.
Is this the right fit?
Being honest about fit saves both sides time. This tends to work when the situation looks like the left column — and not yet when it looks like the right.
You are probably ready if
- The same record lives in two systems and they regularly disagree
- Data is moved between tools by export/import or manual re-entry
- A silent sync failure would cause real commercial damage
- The systems you need connected have APIs or a supported path
Probably not yet if
- The systems genuinely cannot be connected and need replacing first
- Data quality is so poor that syncing it would just spread the mess
- There is no owner for reconciliation when systems disagree
What 10X builds
Concrete system outputs. Not every project includes every item — scope is set to the problem, not a feature list.
How delivery works
The full 10X Operating Model →This capability draws most on these stages of the Operating Model. Each stage ends with evidence and a decision gate before the next begins.
- 01 · Review
Map where data is re-keyed or drifts, and confirm each system has a supported path.
- 02 · Blueprint
Design field mappings, the direction of truth, and reconciliation rules.
- 03 · Build
Build with retry, reconciliation and monitoring, then verify against live data.
- 04 · Operate and Improve
Watch for drift and extend coverage as more systems come online.
What’s included
- Integration architecture and field mapping
- Build with retry and reconciliation logic
- Monitoring so silent failures are not silent
Problems this solves
- Orders are re-keyed from marketplace to accounting
- Stock levels drift between systems
- A CSV export is the integration strategy
Common questions
What happens when a sync fails?
Retry and reconciliation logic handles the transient cases; anything it cannot resolve alerts a named owner and is logged. The failure mode we design against is the silent one.
Do you use a single master key across everything?
No. Integration credentials are stored in managed vaults and scoped per system, not one shared key that opens every connected tool.
Can our team maintain the integrations?
Yes. Field mappings, retry logic and reconciliation rules are documented so the integration is supportable without permanent dependence on us.
What if one of our tools has no API?
That comes out of the Review. Sometimes there is a supported path, sometimes the honest answer is that the tool needs replacing before integration is worth it.
How is this different from workflow automation?
Integration keeps systems’ data in agreement; automation triggers actions and moves work along. They often ship together — integration is the foundation automation runs on.
Related case
Internal ERP Dashboard
Improved operational visibility and shortened the daily coordination loop.
Confidentiality
Integration credentials are stored in managed vaults and scoped per system — never a shared master key across every connected tool.
What you own
Field mappings, retry logic and reconciliation rules are documented, so the integration remains supportable without permanent dependence on 10X.
Often combined with
Workflow Automation
Automations that move data and trigger actions between your tools — no more copy-paste as a job description.
Data Warehousing
A central warehouse where every system’s data lands, gets cleaned, and becomes one version of the truth.
Custom Software
Purpose-built software for the workflows off-the-shelf tools force you to bend around.
Where to next
Online enquiries are being configured, so there is no form to submit yet. In the meantime, these show exactly how api integrations would be scoped, proven and delivered.