Privacy Policy

This policy explains how 10X (“we”) collects, uses and protects personal data when you use this website or engage our services. We operate in line with the Singapore Personal Data Protection Act (PDPA) and equivalent regulations in the markets we serve.

What we collect

Information you submit through our forms — name, work email, company, country, phone number and the description of your enquiry. Standard technical data such as pages visited and approximate region may be collected through analytics tools where enabled.

How we use it

To respond to your enquiry, deliver services you request, and send resources you explicitly ask for. We do not sell personal data. We do not add you to marketing lists you did not request.

Where it goes

Form submissions are delivered to our internal systems and processed by our team. Service providers that process data on our behalf (e.g. hosting, email, analytics) are bound to use it only for that purpose.

AI Consultant / Mini Systems Review

If you use the AI Consultant on this website, the answers you type are sent to an external interview service so a model can produce a Mini Systems Review. Do not submit customer lists, credentials, contracts or unpublished financials. The interview is not stored as an account; the signed session lives in your browser. If you later send the Mini Review to 10X, a person on the 10X team may read the submitted summary and structured review. Analytics for this page record only product events (started, stage, completed, handed off) — not your answers or contact details.

Retention and access

We keep enquiry data as long as needed to serve the relationship and meet legal obligations. You may request access to, correction of, or deletion of your personal data by contacting us through the contact page.

Contact

Questions about this policy can be sent via the contact page on this website.