Fulfilment
Managed by 10XEnd-to-end fulfilment managed as one accountable service — inventory in, orders out, exceptions handled.
Operated day-to-day by 10X specialists under agreed SLAs, with proof-of-work reporting.
What’s included
- Fulfilment partner selection or in-house design
- SLA and cost structure management
- Returns and exception process
Problems this solves
- Fulfilment is nobody’s full-time job
- Returns pile up unprocessed
- Costs per order are never actually calculated
How an engagement runs
- 01
Scope
A short working session to define the problem, success criteria and constraints.
- 02
Plan
A concrete proposal: what gets done, by whom, checkpoints, and what it costs.
- 03
Deliver
Execution with visible progress and proof-of-work at each checkpoint.
- 04
Review
Results measured against the criteria agreed in step one — not moved goalposts.
Common questions
Do you take ownership of the goods?
No — we manage the process and the parties. Commercial terms stay between you and your suppliers and carriers.
Which regions do you cover?
Primary lanes are China into Singapore, Malaysia and Thailand, with partner coverage beyond.
Often combined with
Pick & Pack
Order picking and packing operations run to accuracy and speed standards — in-house or via managed 3PL.
Fulfilment Operations
Order-to-door operations managed against marketplace SLAs — because late shipment rates quietly strangle channel performance.
Warehousing
Storage capacity arranged and managed across Singapore, Malaysia and Thailand — right-sized, with stock accuracy standards.
Ready to look at fulfilment?
A short conversation is enough to tell whether this is the right lever for your business. If it isn’t, we’ll say so.