Client Data and Confidentiality Policy
Draft for legal review — placeholders pending
Why this policy exists
10X operates within the Boughtnex group, a regional ecommerce operator. That relationship creates operating credibility and a corresponding duty to protect client commercial information with clear separation and access controls.
Confidential client workspaces
Client assets, performance data and strategy are held in separated workspaces, apart from Boughtnex brand operations.
Restricted access
Access is limited to the team assigned to the client engagement.
No transfer of client-specific learnings
Client performance data, winning hooks, product strategies and commercial insights are not used to guide Boughtnex brands.
Approval before public use
Client content, names, results or case studies are never published without written approval.
Category protection
Category exclusivity or additional safeguards may be agreed where commercially justified, and are documented in the commercial agreement.
General system improvement only
10X may improve its general delivery workflows from non-identifiable operational lessons, but never by exposing or transferring client-specific strategy or data.
Binding terms
[The contractual confidentiality clauses that give these commitments legal force are set out in each engagement agreement — pending legal approval.]